Right of withdrawal
If you are a consumer you have the right to cancel your order in accordance with the Finnish Consumer Protection Act by notifying your cancellation to us at the latest 14 days after you have received the goods, or the last lot of the delivery, or if it is a question of regular deliveries of goods at the latest 14 days after you have received the first shipment.
You must make your notification of cancellation clearly for example by using our cancellation notification form, by sending your notification to our e-mail address set out below, or by a written notification attached to your return delivery of the goods.
The right to cancel applies solely to products Aleksiina Design has sent, and the goods returned shall respectively be set in their original package, be unused, and be well packaged for the return delivery. You can't return underwear, tights, earrings and magazines.
If you cancel your order you have to return the goods promptly and at the latest within 14 days after the cancellation notification, to the Return Address mentioned in these terms below. If needed you have to evidence that the goods are returned within the above mentioned return time (e.g. by showing the return receipt). You have to pay for the costs of the return of the goods. Such costs will not be refund to you.
When returning the goods, please attach your name and contact information so that we can pay your payment for your order back to you. We will return such payment promptly to you in accordance with the Consumer Protection Act. We use the same payment method as the purchase is made.
Our return address:
Aleksiina Design c/o Onemanband OMB
Aleksis Kiven katu 15 LH 5
Phone: +358 40 7028364